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WAHOO BOOTCAMP Terms and Conditions

1. Introduction

Welcome to WAHOO BOOTCAMP, your trusted Shopify Certified Consulting Partner located at REGUS, #626-1, Thudiyalur to Saravanampatti Road, Chinnavedampatti Post, Coimbatore-641049, Tamil Nadu, India. These Terms and Conditions ("Terms") govern your access to and use of the services provided by WAHOO BOOTCAMP ("We," "Our," or "Us"). By accessing or using our services, you agree to be bound by these Terms.

2. Definitions

  • Employee-Like Services: For the purpose of these Terms, "Employee-Like Services" refers to the services we provide to clients under a relationship intended to emulate an employment structure, as outlined under the Indian CGST Act, 2017 Schedule III.
  • Client: The term “Client” refers to businesses, corporations, or individuals contracting our services.

3. Nature of Services

We provide Shopify Expert services on a recurring basis, structured to align with the terms of employment rather than freelance or contractor engagements. These services meet the standards of an employment-style engagement, where deliverables, scope, and responsibilities are defined similarly to a traditional employment relationship.

4. Service Structure

  • Defined Scope: Services are offered under fixed, regularly scheduled terms based on pre-agreed responsibilities, similar to a salaried employment contract.
  • Compensation: Payment for services is made on a monthly, bi-weekly, or weekly basis. We refrain from billing on an hourly basis to maintain the employment-like nature of the services.
  • Working Hours: Our services are provided within standard working hours agreed upon with each Client. The hours are structured similarly to a full- or part-time employment commitment.

5. Non-GST Classification

  • Under the provisions of the Indian CGST Act, 2017, Schedule III, our services to each Client are intended to fall under "Services by an employee to the employer in the course of or in relation to his employment" and are therefore not subject to GST.
  • We undertake all necessary actions to structure our engagements under an employment-like format to comply with Schedule III of the CGST Act and, as such, the Client shall not withhold GST on payments made for these services.

6. Client Responsibilities and Participation

  • Transparent Communication: Clients must provide all necessary materials, such as product images, design creatives, and other resources, in a timely manner. This ensures the project remains on schedule, especially for clients utilizing the free 4-hour setup.
  • Realistic Expectations: The free 4-hour setup is intended for a simple, prototype website with a focus on Minimum Viable Product (MVP) launch. For enhanced customization and scaling, additional paid services are available.

7. Upgrading to Paid Services

If project requirements exceed the free 4-hour setup, we offer a seamless upgrade to paid services at a rate of 1,000 INR per hour per expert. The transition to paid services will be discussed transparently to avoid misunderstandings regarding scope and costs.

8. Cancellation and Refund Policies for Paid Services

  • No Cancellation of Paid Services: Once paid services commence, cancellations are not accepted as resources are immediately allocated.
  • No Refunds for Paid Services: Refunds are not provided for paid services beyond the free setup. We encourage clients to communicate requirements clearly before starting any paid engagement.

9. Scope Definition and Preventing Scope Creep

  • Clear Boundaries: The free 4-hour setup covers essential tasks only. Any additional work outside this scope requires an upgrade to paid services.
  • Client Feedback: Prompt feedback is necessary to maintain project timelines and maximize productivity within the free setup period.
  • Upfront Agreements: All deliverables are discussed before project initiation. If new requirements arise, clients are notified about potential impacts on timelines or costs.

10. Confidentiality and Non-Compete

  • All proprietary information shared during the engagement remains confidential. WAHOO BOOTCAMP will refrain from offering similar services to competitors during the engagement without prior consent.
  • Non-compete terms may apply post-termination, mirroring the confidentiality standards of employment contracts.

11. Client-Consultant Relationship

  • WAHOO BOOTCAMP values respectful, collaborative relationships with clients. Clients are expected to trust our Shopify experts’ recommendations. Any conflicts will be tactfully managed to keep the project aligned with business goals.

12. Privacy and Data Protection

  • Your personal data and Shopify store information are treated with the utmost confidentiality. Please refer to our Privacy Policy for details on data protection throughout our engagement.

13. Termination and Notice

  • Both parties may terminate the engagement by providing a 30-day notice period, unless otherwise agreed. This structure reflects the stability of a regular employment relationship.

14. Limitations of Liability

  • While we endeavor to deliver quality and timely services, WAHOO BOOTCAMP is not liable for incidental, indirect, or consequential damages resulting from any delay or non-performance of services.

15. Dispute Resolution

  • Any disputes arising from these Terms or the services provided will be resolved through mediation or arbitration before proceeding to litigation, reflecting an amicable resolution process typical of employer-employee relationships.

16. Modification of Terms

  • WAHOO BOOTCAMP reserves the right to amend these Terms at any time. Clients will be notified of significant changes, and continued engagement implies acceptance of modified Terms.

17. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India, reflecting the employment-like nature of our engagements.

18. Contact and Queries

  • For any questions about the Shopify Unlimited Free Trial Store & Setup Program or to upgrade your services, please contact us at services@wahoobootcamp.com or call +919790134586.

By contracting our services, you, the Client, acknowledge and agree that these Terms reflect an employment-like relationship, intended to be consistent with the tax guidelines and exclusions stated under Schedule III of the CGST Act, 2017.

19. Get Started with Shopify Unlimited Free Trial Today!

  • Begin your Shopify journey with WAHOO BOOTCAMP’s expert setup services. Visit WAHOOBOOTCAMP.COM to get started and take advantage of the Shopify Unlimited Free Trial Store!
14 reviews
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HYOFarms India
We engaged WAHOO BOOTCAMP for Shopify consulting services, and they exceeded our expectations. Their guidance was instrumental in our successful migration. Despite designing the website ourselves, their expertise added immense value. Highly recommended!
jasna moidu
We have had great experience with the Wahoo team ,especially Mr Ramesh. He is something who is extremely patient and try to understand all your requirements and accommodate and execute it well .Also the team is always available to handle and manage any unexpected situation at any point which is very helpful in the beginning for any brand . It was great working with you .
Mye Calorie Counts
Mr Ramesh is very helpful and always guide correctly. One the most genuine developers I have come across. I definitely recommend team Wahoo
Shreya Bhartia
Very honest and dedicated team . They provide all genuine solutions to client problems and their service is very good and swift
Niket Shrivastava
Wahoo exceeded my expectations with their website design and support services. Their team was incredibly helpful in customizing my website to fit my specific needs. The attention to detail and responsiveness made the process smooth and enjoyable. A big thank you to the Wahoo team for their exceptional work.
Ms. Sunshine
By far the best professional work I have got done in India is from Wahoo. They were available at odd hours. Ramesh has been a constant help and a great work executor. We were working under budget and how well he has managed my expectation is far beyond my words to explain my gratitude. Thank you so much. I 100% refer him and his company for any website development work or even consultancy services.
Kuwait Gadget
Proactive team and out of box service make them apart from others, shopify work they are expert and can make your eshop business successful
Seethas Jewellery
Very good & Queek service wahoo
New Ananda Store
Wahoo really a one stop solution for all your Shopify needs Mr.Ramesh has a in depth knowledge regarding Ecom and humble person always available attend every call and give solution immediately our journey started in a small town chengalpattu now we are fulfilling international orders I highly recommend Wahoo I'm really happy I found the right person for the job at a affordable price
Aaron Dj
Natasha Rose Griggs
We made an agreement in May, and we are now mid July. Have not heard from a team member of Wahoo for 4 weeks. No idea if they are still planning on working on the website. Extremely disappointed as we received multiple offers from other companies but went with this company. Did fulfil any of the agreement. Poor communications and delivery. Left really disappointed after wasting almost 3 months. Wouldn't recommend
MOHAMMED FAROOK
Too humble with their customer
dineash kumar
Nitin